Who we are
Crusado is an online casino and sportsbook owned and operated by Rabocse SRL, registered under company number 3-102-945295 SRL. We launched in 2026 and built the platform in-house — it is not a white-label product. That means every decision about how the site works, what goes on it and how players are treated is made by us, not handed down from a shared platform provider.
How we are held accountable
Rabocse SRL operates under a Costa Rica gaming authorisation. We take that framework seriously as the baseline for how we run the site, but our obligations do not stop at the legal minimum. We are accountable to the players who use Crusado day to day, and we measure ourselves against that as much as against any regulatory requirement. If something goes wrong — a payment delay, a disputed bonus, a technical fault — we expect our support team to deal with it honestly and without delay. We do not consider a closed ticket to be a resolved problem unless the player agrees it is.
How we handle player money
Player funds are kept separate from Rabocse SRL's own operating capital. This is not an optional extra; it is how we structure the business. The practical result is that your balance is not exposed to our day-to-day costs. We charge no fees on deposits or withdrawals, and our target withdrawal processing time is 24 hours. The minimum for both deposits and withdrawals is €10, and we support a range of payment methods including cards, e-wallets, bank transfer and six cryptocurrencies so that you are not forced into a method that does not suit you.
Safer gambling and how it shapes the site
Safer gambling is built into the site rather than bolted on as an afterthought. We offer deposit limits, session controls and self-exclusion, and these tools are accessible directly from your account without you having to contact support first. Demo mode is available on most slots so you can try a game without spending anything. We also publish a declared average RTP of 97% across the slot catalogue, because we think you should be able to see that number before you play rather than having to hunt for it. If you tell us you need help, we will point you to independent support organisations and act on any self-exclusion request immediately.
Who the site is for and what we try to get right
Crusado is built for adults who want a single account that covers both casino and sports betting without switching between products or wallets. The interface is available in eleven languages, and support runs around the clock by live chat. We try to get the basics right: the site should load quickly on a mobile browser, bonuses should be clearly explained before you claim them, and the terms attached to promotions — including wagering requirements — should be easy to find. We do not use promo codes; bonuses are activated from the My Bonus section so there is no risk of missing out because you did not enter a string of characters at the right moment. That kind of friction is something we chose to remove, and it reflects the standard we hold ourselves to across the rest of the site as well.